Privacy Policy — Romano Trucking LLC

At Romano Trucking LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including integrations with third-party communication platforms such as RingCentral.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Identifiable Information (PII): name, email address, phone number, and company name.
Communication Data: communication-tool usage data such as RingCentral call logs, message metadata, and user preferences.
Technical Data: IP address, browser type, device information, operating system, and activity logs.
Usage Data: information on how you use our website or services.

2. How We Use Your Information

Providing logistics and transportation services.
Facilitating customer communication through RingCentral integrations.
Improving website performance and customer experience.
Providing customer support and service updates.
Monitoring and analyzing usage trends.
Complying with legal and regulatory obligations.

3. RingCentral Integration

Our service may use RingCentral APIs to facilitate communication. When you connect a RingCentral account, we may access and use account information, call and message metadata (not message content), and contact or directory data that is necessary for service functionality.

We access only the data needed to operate the service. This data is not shared with third parties except where required to deliver the service or comply with law.

4. SMS Consent and Mobile Messaging

By providing your mobile phone number and opting in, you consent to receive SMS messages from Romano Trucking LLC related to services, notifications, and customer support. Message frequency may vary, and message/data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at dispatch@romanotrucking.com.

Mobile Opt-In Data Protection

Mobile opt-in information and SMS consent data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Any information shared with service providers is used solely to support operational messaging and service delivery.

5. Sharing of Your Information

We do not share mobile messaging data, SMS consent, or opt-in information with third parties for marketing purposes.

6. Data Retention

We retain personal data only as long as necessary to provide services and fulfill the purposes described in this policy. Data related to communication-platform usage may be securely stored in line with applicable platform guidelines and legal requirements.

7. Your Data Protection Rights

You may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain processing activities.
Withdraw consent where processing relies on consent.

To exercise these rights, contact us at dispatch@romanotrucking.com.

8. Security of Your Information

We implement industry-standard technical and organizational safeguards to protect your information, including encryption, secure storage, and access controls. No system can guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page when updates are made.

11. Contact Us

Romano Trucking LLC
3465 W Walnut St Ste 109, Garland, TX 75042
Phone: (469) 701-4535
Email: dispatch@romanotrucking.com